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Join a dynamic learning community where RBHC providers lead the way in integrated, value-based care.

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Meet the Experts

Each AdvaNCe Health Together track is led by nationally respected leaders with deep expertise in behavioral health, integrated care, and health system operations. 

From former state department officials to executives at major provider organizations, our faculty bring first-hand knowledge of what it takes to implement sustainable change. Their experience spans Medicaid, CCBHCs, health plan partnerships, and value-based care—grounding each module in real-world strategy, not theory.

Sharon Hicks

Senior Associate

info@openminds.com

717-334-1329

Gettysburg, PA

Expertise

Financial management of health and human service organizations – both service provider systems and health plans

Health information management and management of electronic medical recordkeeping systems

Technology selection and implementation

System integration including computerizing clinical workflows

Highlights

Chief Operating Officer, Community Care Behavioral Health

President, Askesis Development Group, Inc.

Vice President, Technology Strategy, UPMC Insurance Services Division

President, U Squared Interactive

Biography

Sharon Hicks, MBA, MSW, has more than 20 years of experience in the health and human service field. She has extensive expertise and a wide range of experience in health plan management, clinical operations management, and technology. A recognized thought leader among her peers, Ms. Hicks is a regular keynote speaker at industry conferences and association meetings, as well as an author of hundreds of articles and resources for professionals in both clinical and executive roles. 

Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system. She served as the Chief Operating Officer for Community Care Behavioral Health, UPMC’s managed behavioral health organization responsible for $800 million in annual revenue. At Community Care, Ms. Hicks was responsible for all aspects of the organization’s operations, including fiscal, information systems, the claims processing department, and the design of clinical systems. She also managed the day-to-day operations of human resources, facilities, purchasing, and security.

Ms. Hicks also served in a variety of tech leadership roles for UPMC. In 2002, she was appointed as the Vice President of Technology Strategy for the UPMC Insurance Services Division before becoming the Chief Executive Officer of Askesis Development Group, a leading provider of electronic health record software for behavioral health and social service organizations. In this role, Ms. Hicks was responsible for the growth and profitability of the company and the direction of software development. In addition, Ms. Hicks was the President of U Squared Interactive, a UPMC-owned organization with the exclusive United States rights to Beating The Blues – the renowned computerized cognitive behavioral therapy solution for treating anxiety and depression.

Ms. Hicks started her impressive career as a psychiatric social worker and an Assistant Director of Social Work. Prior to her promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.

Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh in Pittsburgh, Pennsylvania. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology from Point Park College, Pittsburgh, PA.