What is the difference between care coordination, care management, clinical care, and administrative support?

Care coordination focuses on connecting services across providers and ensuring follow-through, such as tracking referrals, confirming appointments, and supporting transitions. Care management is more longitudinal and includes activities like service planning, benefits support, and ongoing engagement. Clinical care includes assessments, diagnosis, therapy, and medication management. Administrative support includes scheduling, documentation entry, and eligibility verification.

In practice, these roles often overlap, but lack of clarity leads to duplication, gaps, or staff working below their skill level.